Privacy Policy

Last updated: March 2026 | Owned by Jenn Humphries (JC Humphries & Associates), Cape Breton Island, Canada

365reset.com, the 365reset program, and all associated products and services are owned by Jenn Humphries (JC Humphries & Associates). This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, membership, or any of our digital tools. By using our services, you agree to the collection and use of information as described in this policy.

This policy applies to 365reset.com only. If you follow links to other websites, please read their privacy policies separately. We review and update this policy regularly — the current version is always posted on this page.

1. What Data We Collect

We collect the following personal information when you register, purchase, or interact with our services:

•  Name and email address

•  Phone number (if you opt in to SMS communications)

•  Billing information (processed securely through our payment provider — we do not store full payment card details)

•  Usage data (pages visited, courses accessed, events attended)

•  Information you voluntarily share in discussion channels, surveys, or correspondence with us

2. How We Collect Your Data

We collect data when you:

•  Register for or purchase a 365reset membership

•  Complete an opt-in form (including our SMS opt-in form)

•  Voluntarily complete a survey or provide feedback

•  Use or view our website via browser cookies

•  Engage with us on social media

•  Contact us by email or through any form on our website

3. How We Use Your Data

We use your data to:

•  Process your membership and manage your account

•  Deliver your membership benefits including access to the Learning Lab, Hub events, and the Compass

•  Send you membership-related communications including your daily nudge emails

•  Send you SMS reminders if you have opted in to our text messaging service

•  Respond to your questions and provide member support

•  Improve our programs, content, and services

•  Send you information about updates, new features, or relevant offers — you may opt out at any time

4. SMS Messaging

If you opt in to our SMS service, the following terms apply:

•  You will receive SMS messages from 365reset (short code or number: 1-888-314-7616)

•  Message frequency: approximately 1 message per day (daily Compass check-in reminder)

•  Message and data rates may apply depending on your mobile carrier plan

•  To stop receiving SMS messages at any time, reply STOP to any message

•  To request help, reply HELP to any message

•  We do not sell or share your phone number with third parties for their marketing purposes

•  Opting out of SMS does not affect your membership or any other communications

By opting in to our SMS service, you consent to receive recurring automated text messages from 365reset at the phone number you provided. Consent is not a condition of purchase.

5. How We Store Your Data

Your data is stored securely on the following platforms:

•  FEA Create platform (managed by Carrie & Co)

•  Secure cloud services operated by That Hosting Co

•  Secured cloud services on iCloud and Google Drive

We retain your data for as long as you are an active member or customer. If you cancel your membership, we will delete your personal data within 12 months using the secure deletion methods prescribed by our storage providers.

6. Sharing Your Data

We do not sell your personal data to third parties. We may share limited data with trusted service providers who help us operate our business (such as payment processors and our membership platform), only to the extent necessary to provide our services. These providers are contractually required to keep your information secure and confidential.

7. Cookies

Our website uses cookies to improve your experience. Cookies are small text files placed on your device that help us recognize you and remember your preferences. You can set your browser to refuse cookies, though some features of our website may not function as a result.

We use the following types of cookies:

•  Functionality cookies — to recognize you and remember your preferences

•  Analytics cookies — to understand how visitors use our site so we can improve it

•  Advertising cookies — to collect information about your visit that may be used for relevant advertising

8. Your Data Protection Rights

As a resident of Canada or the European Economic Area, you have the following rights regarding your personal data:

•  The right to access — request a copy of the personal data we hold about you

•  The right to rectification — request correction of inaccurate or incomplete data

•  The right to erasure — request deletion of your personal data, under certain conditions

•  The right to restrict processing — request that we limit how we use your data

•  The right to object — object to our processing of your personal data

To exercise any of these rights, contact us at: [email protected]

We will respond to your request within one month. If you have a complaint about how we handle your data, you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

•  Email: [email protected]

•  Website: 365reset.com

•  Business: JC Humphries & Associates, Cape Breton Island, Nova Scotia, Canada